Shipping Policy
All CUSTOM-ORDER products will ship within 7-10 business days
All RTS (Ready to Ship) products will ship within 3-5 business days
Orders are shipped on business days only (Monday-Friday). We are not responsible for refunding the cost of shipping due to postal service delays.
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR:
Insufficient or Incorrect Address:
In the unfortunate event that your order is returned to us due to an insufficient or incorrect address provided during checkout, you will need to cover the shipping cost for us to reship the items. Please triple check that the address you input at checkout is correct. This will avoid any issues with deliveries.
Shipping:
Please note that the shipping time you choose at checkout only applies to the shipping speed of your order. Our turnaround time remains the same, regardless of the shipping speed you select.
GIGI CRAFTING CREATIONS is not responsible for any lost or stolen packages.
Returns to Sender:
If packages are returned to us by the shipping carrier, refunds will only be applied to the cost of the items and not the shipping fees.
Location and Shipping:
We are based in USA. Canada and International orders will be shipped via USPS.
Hawaii & Alaska Shipping:
Please note that free shipping does not apply to Hawaii and Alaska; it is only available within the Continental United States.
Duties and Taxes:
We would like to remind you that any duties and taxes charged by the courier company for international orders are the customer's responsibility.
Contact Us:
For any questions or concerns, feel free to reach out to us at gigicraftingcreations@gmail.com